Shipping Policy
Thank you for choosing Sagorahub! We are dedicated to delivering our handpicked designer Punjabi suits safely and promptly to your doorstep, whether you are in India or anywhere else in the world.
1. Domestic Shipping Policy (India)
Processing Time:
- All domestic orders are processed and prepared within 7 to 10 business days.
- Orders are not processed, shipped, or delivered on Sundays or national holidays.
- During festive seasons or high-volume sales, processing may take a few extra days. Please allow additional time in transit. If there is a significant delay with your dispatch, our customer support team will notify you via email or phone.
Shipping Rates & Delivery Timelines:
- Shipping fees are calculated and clearly shown at checkout based on your delivery location.
- Express / Overnight delivery is currently not available.
- Deliveries across India typically take 3 to 7 business days after dispatch, depending on your pin code.
Order Tracking:
- Once your package is dispatched, you will receive a Shipment Confirmation email and SMS with your tracking number.
- Tracking links usually activate within 24 hours of dispatch.
2. International Shipping Policy
We take pride in shipping our traditional designer wear worldwide!
- Processing Time: International orders are carefully inspected and processed within 5 to 7 business days after order confirmation. (Customized or stitched suits require additional processing days).
- Shipping & Delivery Time: Once shipped, international packages are typically delivered within 10 to 13 business days, depending on destination customs clearance.
- Shipping Charges: Shipping fees are calculated at checkout based on the package weight and destination country.
3. Customs, Import Duties & Local Taxes
- Duties & Taxes: Any import duties, local taxes, tariffs, or customs clearance fees levied by your destination country are not included in the product price and must be paid by the recipient upon arrival.
- Non-Payment: If customs duties are not paid by the customer, the package may be destroyed or abandoned by local customs authorities. No refunds will be issued for abandoned shipments.
4. Transit Damages & Delivery Issues
- Address Accuracy: Please ensure your full delivery address and contact number are accurate during checkout. Any re-routing fees due to an incorrect address provided by the customer will be charged extra.
- Damaged or Lost Packages: We partner with reliable courier services to ensure safe delivery. If your order arrives physically damaged, please keep all outer packaging and contents intact, take clear photo/video proof, and contact our team immediately so we can assist you with filing a claim with the carrier.
5. Need Assistance with Your Order?
If you have questions about your order status, tracking, or shipping timelines, feel free to contact us:
- โ๏ธ Email: support@sagorahub.com
- ๐ Customer Support: +91-70094-99037 | +91-98888-43234
- ๐ Website: www.sagorahub.com
